TRAINING THURSDAY: Supervisory and Management Skills Workshop - ICBA

TRAINING THURSDAY: Supervisory and Management Skills Workshop

How are your skills as a supervisor and manager? Could they be better? Our Supervisory and Management Skills workshop, coming to Prince George November 16-17, is for you!

Here’s what you’ll be able to do by the end of this two-day course:

  • Understand the differences between leadership, management and supervision;
  • Identify different leadership styles and approaches;
  • Apply different leadership styles to deal with various situations;
  • Understand motivational theories – Mazlow, Herzberg, MARS;
  • Enhance individual and group performance and engagement;
  • Understand different personality styles and how to communicate appropriately
  • Effectively manage time
  • Understand stress and how to manage it at work
  • Understand substance abuse, recognition and prevention
  • Conduct a successful toolbox talk
  • Appropriately discipline and/or terminate staff
  • Apply various negotiating skills
  • Deal with difficult people, conflict and confrontation
  • Use collaborative decision-making skills
  • Understand a systems approach to management of construction companies

This course is also good for five Gold Seal Credits and 32 Group A CPD Points from BC Housing, upon completion of an online portion following the workshop!

Interested? Check out www.icba.ca/training for more information and to register. We can also bring this course directly to you and your staff; email our training department at training@icba.ca for more information on how to set this up.

We also offer course discounts! Register two or more people for any of our training and you will receive a 10 percent discount on each additional registration.