Join the team
As a Benefits Administrator for ICBA Benefits, you will be supporting one of the largest Hour Bank Plans in Canada and will be responsible for enrolling new employees and their family members on our system, processing hours worked, and sending out communications to employers and employees.
As a Client Service Representative for ICBA Benefit Services Ltd., based in our Burnaby, BC head office, you are responsible for delivering exceptional service to our clients and agents. You will be responding to inquiries about benefit coverage (what’s covered on the plan, who is eligible for coverage, etc.), explaining payments for Health and Dental claims, providing instructions to clients about how to administer their plan and submit claims, and resolving customer problems. You will also coordinate long term disability claim submissions, and process enrolments.