Client Operations Coordinator – Burnaby, BC
As a Client Operations Coordinator for ICBA Benefit Services Ltd., based in our Burnaby, BC head office, you will report to the Manager, Client Operations. This administrative position supports a team of Managers, Benefit Administrators, Underwriters, Account Managers, Brokers, and addresses inquiries and delivers problem resolutions on a daily basis. The candidate must possess both professionalism and a high standard of customer service to execute tasks and projects for internal and external stakeholders.
Business Development Manager – Alberta (Employee Group Benefits)
As a Business Development Manager – Prairies for ICBA Benefits, based in Calgary, AB with our brokerage arm NexGen Advisory, you will be front and centre selling new employee group health benefit and group retirement solutions to new prospects across the Alberta and Prairie marketplace. You will proactively prospect and engage owners and benefits decision makers at organizations growing our Western Canadian economy.
Benefits Administrator – Burnaby, BC
As a Benefit Administrator for ICBA Benefit Services Ltd., based in our Burnaby, BC head office, you will be responding to inquiries and problem resolutions on a daily basis. In addition, your duties will include providing information about benefit coverage (what’s covered on the plan, who is eligible for coverage, etc.), coordinating long term disability claim submissions, and providing instructions to clients on how to fill out paperwork. 25% of this role is spent on the phone, with the remaining portion of your day being spent responding to email inquiries and completing administrative duties.
ICBA Underwriting Analyst – Burnaby, BC
As an Underwriting Analyst for ICBA, based in our Burnaby, BC Head Office, you will be front and centre working with an underwriting and consulting team servicing new group benefits quotes, working on renewals with carriers and supporting the in-house ICBA team as well as a broker agent network.